Returns & Exchanges
At POGO, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, we are here to make the exchange process effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via email.
- 3.Drop Off or Schedule
Hand your package to the designated carrier or drop it off at any authorized shipping location nearby.
- 4.Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.